Our Story

Robin Smith

Hi There,

I started this business 8 years ago because I really wanted people to find a haven in our hectic world where they could shop in peace. I am deeply passionate about ethics and rights. I believe that you deserve to be able to purchase products where full product description is enclosed from absolutely honest ingredient lists; to country of origin and the cruelty free status of the item. The products that we choose to buy have a massive impact on the health of every creature on our planet. It’s a really big deal that we are empowered to make the best purchasing decisions that we can.

As a result, Faithful to Nature is a different kind of retail business. For starters we have a big heart – we really care about you and our precious Earth. We sell natural and organic products. And while we are not a serious corporate type of company - we are very serious about the types of products we sell.

We are one of the first companies in the world to have created a strict ingredient policy that we absolutely never compromise on. This way you don’t have to worry – we have done the worrying for you and have checked every single product to be sure that it really is as green and as safe as its manufacturers claim it is.

We also only sell our products online. Why? Actually – there are a wealth of good reasons, but the short version is that this way we can serve the whole country and not just the community around us. What that means for you, is that no matter where you hail from, your organic and natural products are just a click away. Best of all, delivery is free if your order value is over R350.

Online shopping is convenient too! Now you don't have to run around from one health shop to the next to do your organic shopping, only to find that some of the items you are looking for are sold out!

So What Makes Us Get Out of Bed in the Morning?

We believe in giving you back the power to know what it is that you are really bringing back into your homes from your shopping baskets, and we want to take the hassle out of your organic shopping.

It is our genuine quest to share our knowledge and provide you with useful resources that will help you to become a more discerning and conscious consumer. We believe that you should know what you are putting into your body, your children's bodies and the environment.

We hope that this will be the start of a journey towards living sustainably and securing the future of our children's children.

We scrutinise the ingredients of every product we sell

Each and every one of the products in our wide product offering have been carefully scrutinised to ensure that they are genuinely as safe and as natural as they claim to be. We also enclose full ingredient lists of all products sold on our organic shop.

We’ve also got some great handy safe shopping pocket guides that we offer for free.These guides contain lists of contentious ingredients to avoid and so they can easily be slipped into your wallet and used when you are out shopping.

We never compromise on quality and choice

You don’t have to compromise on the luxury and choice when you start using natural and organic products. We go out of our way to source the widest range of reasonably priced high quality natural and organic products for you to choose from.

Whether you are looking for gorgeous citrus scented otrganic dishwashing liquid; organic pumpkin seeds; an organic anti-cellulite cream; vegan nail polish or gluten free flour, you'll be sure to find it at our online organic and natural shop.

What You Can Expect From Us

You will feel inspired and empowered

It feels good to make ethical purchasing decisions and know exactly what it is that you are supporting.

We are reliable

Ordering and receiving parcels from us is one less thing you need to worry about in your life.

You can trust us

If you are not completely happy with the products you have purchased from us, just return them to us. We want this to be a positive and uplifting experience and we want the products you have purchased to genuinely add value to your life, without costing the Earth or taxing your body unnecessarily.

We really do care

We have a team of lovely people waiting to help you with product advice and recommendations and they look forward to hearing from you.

We are very approachable

Don’t be shy; we would love to hear from you! You can call us on 021 785 3268 or email us on support@faithful-to-nature.co.za. We are absolutely fanatical about delivering exceptional customer service.

With bundles of love and respect for keeping it green,

Robyn

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