We have a lot of customer love, so use the links below to read what our customers have had to say about us over the past 2 years.
"Thank you for the quick response and overall wonderful service. I'm in organic retail myself, have shopped with you for 2 years now, and will keep coming back due to your wonderful selection and excellent prices"
Irene De Beer
"Hi there, I'm so happy that I found your online store. Since my baby was born last January I have insisted on using only natural and organic products on her, and when I say natural I mean natural, not like to "natural" products in Woollies & PnP with all sorts of parabens, SLS & especially fragrances in them. When Wellness Warehouse first opened they stocked a lot of these type of products, and these products really worked. But when I went back a few months ago most of the true organic & natural products had been discontinued & they're now stocked up with all sorts of products with synthetic stuff in it. I can't tell you how disappointed I was. I was searching for a toothpaste for my 20-month old a few months ago because all the kiddie toothpastes on the market have all sorts of synthetic stuff in it. My husband was still not convinced of me using natural/organic products, until my daughter got a skin infection a few weeks ago and the doctor told us to stop using bubble bath on her (he used Radox on her) and that's when I bought the Enchantrix bubble bath through your website, which is so much better & smells great. Sorry for the long message, I don't often find people who understand my views. Now I'm pregnant with my second child and I'm going to follow the same disciplines with him. Well done, I hope you guys stay around, because I'll definitely support you. And I love the handy little card with all the bad stuff to watch out for. Unfortunately my daughter got hold of it and chewed it up"
"I am happy to report that your Trevarno range is performing exceptionally well on my new born baby's skin. He doesn't have half the normal newborn skin ailments thanks to the products I bought and the additional ones you sent me. I can't stop raving about the products and service to all the new mums in my playgroup and the ones I run into at the clinic"
"Also want to thank you for my parcel I received last week and the gift and samples. I love the Jane Iredale products I purchased and have had no skin reaction (for the first time). Thank you so much for all the assistance in choosing the right colour and product. I do appreciate all the effort you put in. It will be hard to switch over to another product now"
"Thank you once again for the excellent service and quick delivery of my parcel yesterday and a big thank you for the lovely gift - the Mayan calendar. I have been eyeing it, so it was a lovely surprise to find it in my box"
"Just to express a lot of thanks for your wonderful products and service"
"Just want to thank you for your friendly and speedy service, I received my parcel on Monday and I just love the products and those tea samples are just divine"
"Faithful to Nature is truly my favourite website. I love it - the products are stunning"
Beth Cooper of True Love Magazine
"Thanks for the wonderful and efficient service, I received everything in good order"
"I received my order about 20 minutes ago, and I am very impressed with... well, everything. I love the way you used old magazine pages for padding. The personal note is also very nice. The samples are of course always appreciated, and I will definitely shop with you again"
"Thank you so much for the speedy delivery of my parcel. The personal, handwritten "thank you" note made it even more special. Great service"
"Thank you for responding. It was lovely chatting to you. When I get back I will place another order with Faithful to Nature. I have told Everyone about your site"
"I am so enjoying all the products I have bought and am amazed how little face and body creams you need to use. Looking forward to using the washing and cleaning products next. I must also say it is such a pleasure dealing with people who are 'on the ball' and do what they say they will do and are always very helpful as well"
"Once again great site and service"
"Hello Faithful to Nature, I just wanted to say thank you so much for my order. Everything is just wonderful. The package was delivered quickly. It was packed so carefully. Thank you for my gift and for the personal thank you note on my invoice. And I just love the shopping guide, I've always wanted something like that. Your store is simply marvellous, I'm very happy to have found you on the net. I will definitely be ordering again at the end of the month. May your days and nights be filled with peace and love."
"I must tell you how impressed I am with your business. I like the way the products were wrapped individually, then put into a box. The parcel arrived this morning, and it was such a nice surprise as I was expecting it tomorrow. Thank you too for my sachet of Yogi Chai, well done for giving such a good service. I will spread the word to my friends here in Joburg, luv & light."
"Just writing to say thanks for your great products and your excellent service. I started of by just purchasing face creams from your web site. But I have now discovered delightful perfumes, as well as body washes, natural deodorants, massage oils, excellent laundry products and my favourite honey. I shall certainly continue buying your products if the quality remains so good and the prices remain reasonable in the future."
"Your website is the best there is, I cannot resist it. Supplying quality Earth friendly products the way you do is just fab. And all products I have received to date from Faithful to Nature have been fantastic. \and thanks so much for the superb gift bag with my previous order."
"Hi Guys, just want to say 'Thanks', received my first order of green goodies and couldn't wait to get home to start 'playing' with the new products. It was a pleasure to order through you, everything is so well organised and arrived without a problem. Thanks also for the newsletters and other goodies - its great. Your wallet shopping guide is brilliant. I've already placed my next order."
"Hi, thanks for letting me know my next two orders are on their way, looking forward to receiving them. The first order I placed arrived on Tuesday and everything is perfect, many thanks. I certainly enjoy shopping this way especially as I am far from any big centre."
"Thank you. Have received my order today. I must compliment you guys on your speedy and efficient service. Keep it up. Best wishes."
"I just want to say thank you very much for replacing the tub of washing powder, I received this today and was touched to see that you also included an extra packet of whitening. I really appreciate this. I have and will continue to spread your name. Thank you and warm regards."
"Thank you, keep up the wonderful work. You're doing such a fantastic job."
"Hi there, I've just received my order and thank you so much for my wonderful products."
"Your service has always been super. it makes it a pleasure dealing with Faithful to Nature."
"Just wanted to say thank you so much. You are absolutely awesome, affording us the most amazing shopping experience. When I first looked at your site, I thought mmmmm... how personal is this going to be? How can one shop without actually seeing the product? Well, you have outdone, outshone, even the nicest, smartest "boutiques" and an even bigger bonus is that I don't have to contend with all those malls and shoppers. I have told a work colleague to look at your site and she has become just as excited as I am. Thank you. And many, many blessings."
"I've been a regular customer for well over a year now, and am always impressed by your excellent customer service and wonderful range of organic products. I also love the little gifts I am constantly sent - thank you, thank you, thank you. It is so affirming to have found a company staffed by REAL people who really do treat their customers like fellow human beings. You guys are an example to businesses everywhere."
"Thank you so much once again, shopping for me is no longer the same and I am so happy for it. I hate shopping malls and the like. Your website is amazing, I just love browsing through, I love the products and the way I feel good just knowing that I am making a change. Will see so much more of me."
"Received my order safely on Tuesday. Thank you for the Biophile back order and newspaper, also the recycled packing box."
"Ek wil u bedank vir die wonderlike produkte wat u aanbied. Ek gebruik al geruime tyd Hemporium Facial Moisturising and Anti Oxidant Oil. My vel is sag en voel wonderlik. Ek gebruik dit soggens en saans. Daarmee saam gebruik ek Enchantrix Cleansing Milk en Ultra Rich Face Cream. Ek het 'n droë vel maar met hierdie kombinasie is droë vel iets van die verlede. Vir my hare gebruik ek African Indigenous Wild Basil & Rooibos Shampoo met African Indigenous Wild Olive & Vanilla Hair Conditioner. My hare blink en is baie gesond. Baie dankie."
"Thank you very much. It was happily received. I have been so pleased with your service and shop on the occasions I have ordered. I have also referred many people to your website as I love it."
"At least we have YOU to rely on. Thanks so much for the great service you are offering us all."
"Dear the whole fantastic Faithful to Nature group. Thank you very much for helping me out yesterday by leaving my order at security. I really appreciate it. You guys are awesome."
"Warm regards and thanks for the amazing service and care for the Earth."
"I also want to tell you I love your website, it's got everything. I felt like a little girl left in a Toy Shop, I didn't know where to look first."
"You are truly an asset to your company, the service that I received from you has become really rare."
"Bless you all for the care you're taking of our Mother Earth - so nice to know."
"Just to let you know that this time I received my parcel within 3 days. My faith in the Post Office has been restored. Thanks for the prompt service (as always) and all the wonderful goodies. Thank you also for the free Biophile magazine. I am pleasantly surprised with it and will buy it in future. Keep up the good work for the environment."
"Just wanted to say that I received my order first thing this morning. Everything in order as always - thanks. I also wanted to say thank you very much for the 2 tickets for the Naturals and Organics Expo here in JHB on the 26th-28th June. My husband and I were planning on going (leaving the 3 kids with poor old Nana for the morning), so I am really chuffed."
"Your excellent service (a rare animal these days) is much appreciated. We will be ordering again at the end of this month and hope to gather more enthusiastic participants as we progress. Remain faithfully natural."
"Excellent. I have placed my order now and paid for it. Thanks again for such excellent service."
"You can trust that the many pregnant women at Santam will hear about this wonderful experience and will contribute to your increasing orders. Well done to you and your team for servicing clients so well."
" am very happy with the products. Especially the skin care range. I can see a difference already.Thank you very much."
"Thank you so much for my 2 tickets to the natural and organic show. What a lovely surprise. The free Biophile was also super interesting."
"Thank you, another fantastically efficient delivery. I am so impressed with your service."
"Thank you. Excellent service as always."
"Thank you for your excellent service."
"Thank you so much for all your help and patience."
"I am SO impressed with your site in general, the concept is fabulous - and now your service, so impressed. Fast efficient service like this is something to be really proud of. It's the first time I've used your site but I will definitely be ordering again and again - and will write reviews once I have used the products too."
"You people rule, I received my stuff at about 08:30 this morning, thanx."
"I am just so gobsmacked by your unbelievable service. Many thanks for my order received on Friday. You really have to be the most efficient on-line site I know of. And now I am looking forward to trying some of the new products out - will send feed-back when I have."
"Thank you so much for the replacement and the little gift, I received them this morning. I really do appreciate it. Your customer service is FANTASTIC."
"Thanks so much for dropping my goods off yesterday Wynne. It was so kind of you and so great to receive my parcel. As I opened it I thought how absolutely wonderful it smelt and then noticed the little stick of incense added to my goods. Thank you."
"Thank you so much for letting me know. This company's service is really wonderful."
"Thank you so much for a wonderful shopping experience. Definitely one of the best online stores in South Africa."
"Thank you for your excellent service."
"I purchased several essential oils through your site, and I have been absolutely impressed with the quality. Thank you so much for your great service and wonderful website."
"As usual – a huge THANK YOU for the great service supplied by Faithful to Nature."
"I just wanted to let you know that I received my goods promptly and in good order - well done on fantastic service."
"Just wanting to feedback on the Trevarno SPF15 day cream and Trevarno night creams. I have never used products as good as Trevarno. They feel absolutely wonderful on the skin and last the whole day / night without any signs of dehydration nor oiliness. Thanks for a great product range, and keep up the good work."
"Thx a mill for setting up the website - have been hoping for something like this for years now. Currently using Earthsap shampoo and conditioner and ABSOLUTELY love it! (as well as other products of theirs and Bloublommetjies)."
"Thanks again for your products that you are selling, the results are fantastic. I am really addicted to it. The Soil Poppy and Black Pepper Scrub are fantastic, I love the smell of it and your skin feels soft and has a healthy glow. Just love it."
"Just wanted to let you know that my parcel arrived today. Everything looks great. Thanks for the brilliant service. Will definitely be visiting again."
"I love your site and found it to be a pleasure to use."
"You guys have an excellent service."
"I just want to thank you for the best service that you provided me. I received my order, on Monday already – hey, I was too excited to remember to touch base and give feedback. All is in order and we love the products!"
"Thank you thank you thank you for adding the little vegan icon to the products. It makes our lives so much easier. It has happened before that I have misread the ingredients and purchased non vegan items. -They make good presents though- so thank you for making shopping easy for our countries small group of vegans. I am sure all of us appreciate your website very very much!"
"Thanks again and congratulations on a great company & service that you provide."
"Thanks for great service!"
"Thank you for making three Moms very happy on Mother's Day. I received a gift voucher from my daughter, which I have redeemed and I sent my mother and my mother in law gifts. We are all thrilled with our products. The personal touches are really appreciated. The range of Victorian Garden products are so well priced and wonderful to use."
"Thanks again and congratulations on a great company & service that you provide."
"I really love love love your products. Your website, your presentation and the manner with which this transaction was executed is with extreme professionalism. Love it!"
"I must tell you, I am incredibly pleased with your user-friendly website and your excellent service. I absolutely share your philosophy regarding the environment, skincare etc. I used to schlepp from health shop to health shop, spending countless hours reading labels and stressing and obsessing about the toxins my skin was sponging up. No more... thanks to you!"
"Hi, I would like to thank the staff at Faithful to Nature. As always I am impressed with the range, quality and service."
"My Kids gave me the most divine body scrub and body butter, hand cream, oils – all are amazing. I also have the most delicious hand soaps – mine is the Silk Collection – Chai tea, so soft on the skin and the scent is fantastic."
"I’d like to add my word of thanks to the others on your newsletter. You have a remarkable range, considering how behind SA is not only in natural skin care, but in all things to do with the environment. There are a few lonely voices here, here’s hoping people start listening!"
"Thanks guys - your website is looking good - really like the idea of the wish list!"
"Thank you for your effort and time. Appreciate good service like this because it is rare these days."
"I just want to compliment Faithful to Nature for their Excellent Service and quick turnaround time. They also re-use their packaging and make sure that all goods are padded to make sure there are no breakages. Excellent Service with really lovely products!"
Posted on www.hellopeter.com